How to manage Organization Subscription Users

After purchasing multi-user subscription licenses for Foxit PDF Editor or Foxit PDF Editor+, the subscription manager must first configure team members within the subscription. This step ensures that team members can log in and activate Foxit products using their respective Foxit accounts. Refer to the following information for details about subscription operations.:

• Role description and change
• Add/Remove members
• Deactivate/Activate license for owner
• Manage Devices

If you purchase more than one annual subscriptions for Foxit eSign only, please follow this article to manage users.

(Note: A single subscription license of Foxit eSign cannot be assigned to another use.)

Owner: The Owner account could manage the subscription renewal, purchase additional subscriptions, transfer subscription, upgrade subscription, cancel subscription and perform other order related operations; manage members (invite/remove/change role); set if the Owner account would take up one license or not to use the product.

Setup Admin:The Setup Admin account can manage members (e.g., Add/Remove Users), but cannot use the product.

Member: The Member account could use the product.

Owner may click on the other member's Change Role button to make the change. After the role conversion is complete, the member's account will receive an email with the subject:

“Foxit Subscription Management Role Change Notice”

To add or remove a member of Foxit PDF Editor subscription,Foxit PDF Editor+ subscription or Foxit Sign Subscription, please complete the following steps:

1.Once you complete placing the order from Foxit online store, you will see a "Click Here" option on the order confirmation page. Please click on it to proceed.

Alternatively, if you did not purchase your subscription licenses via the online store but instead through Foxit sales representatives, resellers, or distributors, you will need to access the Foxit website. Log in to your Foxit account using the "Ship To" email address associated with your order. Once logged in, click on your profile initial located at the top of the page. From the drop-down menu, select "Plans&Products" Under the "Offline Subscriptions" section to locate to your subscription plan, and then click the "Manage" button to access the "License Management > Manage User" section, as illustrated in the screenshots below.

Note: This alternative method is also applicable for subscription licenses purchased through the online store, you can find the online subscription plan under "My Subscriptions>Online Subscriptions".

2. Click on "Add User" to bring up Add User dialog box where you can Select the Role (Member or Setup Admin）and enter the E-mail address which you would like to add him/her as a member of the subscription plan,,then click on Add button. If you need to add more than one email addresses in the Email Address* blank field at once, please enter them separately by commas (,).

3. Your member will receive an email from us. The member can activate the Foxit PDF Editor or Foxit PDF Editor+ subscription by following the steps in the email.

4.You could also delete the member by click the Remove button.

You may click Deactivate or Activate for owner to determine if the owner would take up one license from the subscription plan or not.

You may go to Device Management then click on the "Deactivated" to deactivate the devices you'd like to remove.

Note: Both subscription plan owner and members can only deactivate their own devices. Owner cannot deactivate devices on behalf of members. Members should follow this method to deactivate their own devices.