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How to Grant Account Login Access for the Foxit Support Team?

Answer

If you experience issues with your Foxit account, such as license management problems, the Foxit Support team may request that you grant Account Login Access. Once access is granted, please notify the team for further assistance.

 

Steps to Grant Access:

 

1.Go to the Foxit website and sign in with your account credentials.

 

2.Click the avatar icon in the upper-right corner and select Account from the dropdown menu. Navigate to the Account section on the left and click Security Settings.

 

3.In the left navigation panel, click Security Settings, click Set Access Duration. In the Set Access Duration window, select a duration (e.g., 1 Week) and click Save to confirm.

 

 

4.Notify the Foxit Support team after granting access, so they can conduct further investigation.