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How to enable Foxit account to be temporarily accessed by Foxit support technicians?

Answer

Here's the instruction about how to enable your Foxit account to be temporarily accessed by our support technicians, for investigation.

  1. Log into Foxit account and navigate to Account > Security Settings in the left panel.
  2. Click "Set Access Duration", and select a duration, for example, "1 Week", then click "Save".