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Foxit Policies for Ethical Use of AI Explained

AI policies

Answer
  • The privacy policy of AI Assistant aligns with Data, privacy, and security for Azure OpenAI Service - Azure ​
  • Please review the updated Foxit General Terms of Service that support US and EU instances terms. Link: https://www.foxit.com/product/terms-of-service.html

    How will we protect customers’ documents and data when they use AI features
    • Foxit AI Assistant development adheres to the secure OWASP framework, undergoing anti-virus, penetration, and vulnerability tests pre-release. It uses Azure OpenAI service, which has its own security standards. All web APIs, including those to Foxit AI Assistant and Azure OpenAI, use HTTPS for secure data transmission. Our databases (User Business Data/Vector Store) are firewall-protected and internally accessed. User inputs, outputs, and document content aren't permanently stored. For performance, inputs and outputs may be stored for up to 30 minutes and document content for up to 48 hours before deletion.The Azure OpenAI service used by the AI Assistant has its own security standards. For details, refer to:Data, privacy, and security for Azure OpenAI Service
    How can customers provide feedback? Is it just by submitting a ticket via support and we submit via jira. Is there no feedback feature in app?
    • Users can click 'like' or 'dislike' below the AI and then submit feedback.
    • Users can submit feedback within the main program like Editor Cloud.
    Did AI Assistant in Foxit go through an AI Ethics process?
    • The Foxit AI Assistant has not gone through a separate AI Ethics process now. We rely on the capabilities of the Microsoft Azure model we currently use.
    If something inappropriate is generated by our assistant , how can customers notify foxit
    • If AI Assistant generates something inappropriate, customers can click 'dislike' on the AI's response and then submit feedback to notify us.